Knowledge Base

Latest Apple Device Enrollment


Note: Only use this option for Mac or iPads with a T2 security chip.

Prerequisites

Before beginning, the following prerequisites must be met. CTCs should work with the Software Support Team to ensure they are ready to enroll computers and devices with Apple School Manager and Jamf.

Managed Apple ID: In order to enroll devices in Apple School Manager a managed Apple ID must be used. The Software Support Team will create and manage Apple IDs to be used for enrolling devices.
iPad for Device Enrollment: An iPad with a supported version of iPadOS will be required to enroll devices
Permissions to Site in Jamf: CTCs will need Administrator rights to their site in Jamf.
USB-C or Lightning Network Adapter: Computers and devices are configured at OOBE and will require a network connection during the enrollment process.
Computers: Must have a T2 chip.


Enrolling Devices (iPad)

The enrollment of devices needs to happen at the Out of Box Experience (OOBE), before anything is configured. If the device has already be configured through OOBE it will need to be wiped and reset prior to beginning the enrollment process.

  1. Turn on the device and advance through the OOBE setup until you reach the Wi-Fi Network pane
  2. Open the Apple Configurator app on the Administrative iPad and bring it close to the device
  3. Scan the image that appears on the device
  4. Immediately after scanning the image, connect the device to the network using an ethernet cable or by sharing an ethernet connection from a Mac computer
  5. Wait for the process to complete, then tap Erase and Shut Down. Keep the device connected to the internet until the setup process is complete

Enrolling Computers (iMac and MacBook)

Out of Box Configuration

The enrollment of computers needs to happen at the Out of Box Experience (OOBE), before anything is configured. If the computer has already be configured through OOBE it will need to be wiped and reset prior to beginning the enrollment process.

  1. Turn on the computer and advance through the OOBE setup until you reach the Country or Region pane
  2. Open the Apple Configurator app on the Administrative iPad and bring it close to the device
  3. Scan the image that appears on the device
  4. Immediately after scanning the image, connect the computer to the network using an ethernet cable
  5. Wait for the process to complete, then tap Erase and Shut Down. Keep the device connected to the internet until the setup process is complete

Once enrollment is complete the computer will be added to both Apple School Manager and to Jamf. To verify the computer has been enrolled correctly go to Jamf and select the PreStage enrollment applied to your computers. The computer should appear in the Scope list within five minutes.

Active Directory

  1. Create computer account in AD active directory domain.
  2. Name computer in Sharing (System Preferences).
  3. Find the email section.
  4. Navigate to Users and Groups
  5. Join computer to ad.weber.edu
  6. Add DCHP admins to allow administration under administrative tab in AD options.
  7. Enable "create mobile account at login," under AD options.

Self Service and Software (if applicable)

  • Install Cisco VPN
  • Install Adobe Creative Cloud
  • Install MS Office 2021
  • Install Google Chrome
  • Install Box Drive
  • Install Box Tools

Intel Depreciated iMac & MacBook Setup Instructions


Note: Only use this option for Intel Macs or Macs without a T2 security chip.

Active Directory

  1. Create computer account in AD active directory domain.
  2. Name computer in Sharing (System Preferences).
  3. Find the email section.
  4. Navigate to Users and Groups
  5. Join computer to ad.weber.edu
  6. Add DCHP admins to allow administration under administrative tab in AD options.
  7. Enable "create mobile account at login," under AD options.

Intel Depreciated Jamf Pro Enrollment


Note: Only use this option for Intel Macs or Macs without a T2 security chip.

  1. Navigate to https://weberstate.jamfcloud.com/enroll .
  2. Select "DCHP" for user.
  3. Find the email section.
  4. Install Cisco VPN
  5. Install Adobe Creative Cloud
  6. Install MS Office 2021
  7. Install Google Chrome
  8. Install Crowdstrike
  9. Install Box Drive
  10. Install Box tools

Decommission Devices and Computers


Devices need to be released from Apple School Manager and removed from Jamf when they are decommissioned.

Releasing objects from Apple School Manager

  1. Log in to Apple School Manager
  2. Select the Devices tab and enter the device's Serial Number in the Search bar
  3. Select the device you wish to release and select the Release from Organization button

Important: Once a device is released it can not be added back to Apple School Manager unless the device is wiped and put through the enrollment process with Apple Configurator.


The device object also needs to be removed from Jamf

Releasing objects from Jamf

  1. Log in to  Jamf .
  2. Find the computer or device you wish to remove
  3. Select the Delete button